With the complex concerns around COVID-19 evolving quickly in Canada and around the world, we wanted to give you an update on the actions we are taking to support our staff and our customers.
We care about the health and wellbeing of our community. On top of what our fabulous professional cleaners are doing in our salon, we are cleaning and sanitizing all surfaces frequently throughout the day. Our staff wear face masks at all times and we’re ensuring all the PPE they need is supplied to them. We’ve also added a plexiglass shield to our front desk, a barrier between our shampoo stations and made a renovation to better accommodate social distancing between stations.
Our COVID-19 appointment safety protocol is as follows:
-Masks are mandatory. No mask = no service. Your mask needs to cover your nose and mouth at all times you’re in the salon. Please come to the salon wearing a face mask or you can purchase a disposable mask from us for $2.00
-Please arrive on time for your appointment. Please don’t be early or late as we are tightly scheduled with many cleaning breaks booked in. If you arrive 15 minutes late or later without notifying us about it, your appointment will be cancelled and rescheduled to a different date.
-Sanitize your hands at our hand sanitizing station as soon as you walk into the salon.
-Arrive to your appointment alone. Sorry, but only clients with a booked appointment are allowed in the salon.
-If you are sick, please stay home. Please cancel your appointment if you have any cough, cold or flu symptoms including sneezing, runny nose, cough or fever. We will cancel and reschedule your appointment once you are well if you arrive with any of these symptoms.
-Please wait at least 2 weeks after travelling outside of the province to visit the salon.
-Please don’t touch our retail display. If you’d like to see something, please ask one of our team members to assist you. You can also read about and purchase our products through our online store at
-Credit or debit card payments only, please.
Thank you for your support as we all work through this difficult time together.
Be kind. Be calm. Be safe.